View nomination entries for Effective Service Redesign & Reform Award

Lancashire Volunteer Partnership

Integrated Community Step-Down Model

Lancashire had a disparate public service volunteer offer which often focused on organisational need rather than reducing vulnerability and enhancing service delivery…………………..READ MORE

Greater Manchester Stroke Operational Delivery Network

Implementation of a seven day hyper acute stroke pathway in Greater Manchester

Stroke is time sensitive and evidence shows rapid conveyance to a Hyper Acute Stroke Unit (HASU) for specialist care improves patient outcomes.……………………..READ MORE

St Helens and Knowsley Teaching Hospitals

Realignment of Leadership and OD Services to deliver strategic objectives

A change in Leadership presented an exciting opportunity to redesign and realign the services previously delivered through the Leadership and Organisational Development.……………………..READ MORE

City of Bradford Metropolitan District Council (CBMDC) 

Evolve Learning & Talent Management Project Team

In 2016, Bradford Council started the ‘Make better use of technology to deliver learning’ project. The primary aim of this project was to implement.…………………….READ MORE

Bury Council on behalf of Team Bury

Whole System Transformation through Team Bury’s Neighbourhood Engagement Framework and System Leadership

Bury’s Neighbourhood Engagement Framework has been developed to offer a standardised approach to engagement across Team Bury partners but is flexible…………………….READ MORE

Wirral CAMHS – Primary Mental Health Team

The Wirral CAMHS Primary Mental Health Team Transformation

The new model of the Primary Mental Health Team was launched in October 2016 as part of a 5-year transformational plan with Future in Mind (FiM)……………………….READ MORE 

Cheshire East Borough Council

Increasing School Meals Uptake in Cheshire East

In summary, the business improvement process has been significantly applied through the Schools Catering Service and has highlighted.……………..READ MORE

Stockport Council

Digital by Design Programme

Our Digital by Design programme is redesigning Council service delivery & building new digital tools to support this.…………………READ MORE

Stockport CCG

Stockport Dermatoscope Project

This project enabled a pilot of the use of dermatoscopes within the primary care to up skill and support GP’s with lesion diagnosis……………….READ MORE 

North Yorkshire County Council

Parish Portal

Following several consultations with our parish councils, we created for them a portal, which accessed services already built in our customer portal.…………………………..READ MORE

Carlisle City Council

Smarter Service Delivery Project

Smarter Service Delivery (SSD) is a project within Carlisle City Council (CCC) aimed at digital service delivery and service improvements.…………READ MORE

Cheshire West and Chester Council

Highways and Streetscene Re-Design

Cheshire West and Chester Council has reviewed its Highways and Streetscene service, to transform a traditional service into a sector-leading user of.……………….READ MORE

North Yorkshire County Council

Delivering a Modern Council

The Modern Council programme in NYCC has delivered innovation and service re-design across the council and beyond.……………….READ MORE

Trafford Council

Children’s, Families & Wellbeing (CFW) Agile Working

Agile working enables employees to access systems from a range of locations, to contact customers more flexibly and provides.……………….READ MORE

Lancashire County Council

The Digital County

Lancashire County Council recently implemented a wide-ranging programme of digital transformation projects to improve efficiency……………………..READ MORE

Greater Manchester Police

Mobile Team

GMP has a clear vision to transform operational policing. At the heart of this is a transition towards place based policing where multi skilled…………………………..READ MORE

Salford City Council

Salford Digital Eagles

Salford and Barclays have teamed up to create the first ever local authority Digital Eagles. The first cohort of over 55 council employees……………………READ MORE

Lancashire Care NHS Foundation Trust

Knowledge and Legal Advice Centre

Following the Carter Review, the Trust looked at ways to reduce costs and increase efficiency in legal expenditure.…………………………READ MORE

Pennine Acute Hospital Trust

Community Assessment Support Service

The Living Longer Living Better Programme (LLLB) has changed the way that health and social care services are delivered and coordinated in Manchester………………………………READ MORE

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