View nomination entries for Effective Service Redesign & Reform Award
Lancashire Volunteer Partnership
Integrated Community Step-Down Model
Lancashire had a disparate public service volunteer offer which often focused on organisational need rather than reducing vulnerability and enhancing service delivery…………………..READ MORE
Greater Manchester Stroke Operational Delivery Network
Implementation of a seven day hyper acute stroke pathway in Greater Manchester
Stroke is time sensitive and evidence shows rapid conveyance to a Hyper Acute Stroke Unit (HASU) for specialist care improves patient outcomes.……………………..READ MORE
St Helens and Knowsley Teaching Hospitals
Realignment of Leadership and OD Services to deliver strategic objectives
A change in Leadership presented an exciting opportunity to redesign and realign the services previously delivered through the Leadership and Organisational Development.……………………..READ MORE
City of Bradford Metropolitan District Council (CBMDC)
Evolve Learning & Talent Management Project Team
In 2016, Bradford Council started the ‘Make better use of technology to deliver learning’ project. The primary aim of this project was to implement.…………………….READ MORE
Bury Council on behalf of Team Bury
Whole System Transformation through Team Bury’s Neighbourhood Engagement Framework and System Leadership
Bury’s Neighbourhood Engagement Framework has been developed to offer a standardised approach to engagement across Team Bury partners but is flexible…………………….READ MORE
Wirral CAMHS – Primary Mental Health Team
The Wirral CAMHS Primary Mental Health Team Transformation
The new model of the Primary Mental Health Team was launched in October 2016 as part of a 5-year transformational plan with Future in Mind (FiM)……………………….READ MORE
Cheshire East Borough Council
Increasing School Meals Uptake in Cheshire East
In summary, the business improvement process has been significantly applied through the Schools Catering Service and has highlighted.……………..READ MORE
Stockport Council
Digital by Design Programme
Our Digital by Design programme is redesigning Council service delivery & building new digital tools to support this.…………………READ MORE
Stockport CCG
Stockport Dermatoscope Project
This project enabled a pilot of the use of dermatoscopes within the primary care to up skill and support GP’s with lesion diagnosis……………….READ MORE
North Yorkshire County Council
Parish Portal
Following several consultations with our parish councils, we created for them a portal, which accessed services already built in our customer portal.…………………………..READ MORE
Carlisle City Council
Smarter Service Delivery Project
Smarter Service Delivery (SSD) is a project within Carlisle City Council (CCC) aimed at digital service delivery and service improvements.…………READ MORE
Cheshire West and Chester Council
Highways and Streetscene Re-Design
Cheshire West and Chester Council has reviewed its Highways and Streetscene service, to transform a traditional service into a sector-leading user of.……………….READ MORE
North Yorkshire County Council
Delivering a Modern Council
The Modern Council programme in NYCC has delivered innovation and service re-design across the council and beyond.……………….READ MORE
Trafford Council
Children’s, Families & Wellbeing (CFW) Agile Working
Agile working enables employees to access systems from a range of locations, to contact customers more flexibly and provides.……………….READ MORE
Lancashire County Council
The Digital County
Lancashire County Council recently implemented a wide-ranging programme of digital transformation projects to improve efficiency……………………..READ MORE
Greater Manchester Police
Mobile Team
GMP has a clear vision to transform operational policing. At the heart of this is a transition towards place based policing where multi skilled…………………………..READ MORE
Salford City Council
Salford Digital Eagles
Salford and Barclays have teamed up to create the first ever local authority Digital Eagles. The first cohort of over 55 council employees……………………READ MORE
Lancashire Care NHS Foundation Trust
Knowledge and Legal Advice Centre
Following the Carter Review, the Trust looked at ways to reduce costs and increase efficiency in legal expenditure.…………………………READ MORE
Pennine Acute Hospital Trust
Community Assessment Support Service
The Living Longer Living Better Programme (LLLB) has changed the way that health and social care services are delivered and coordinated in Manchester………………………………READ MORE